Uniting AgeWell is an organisation of the Uniting Church in Australia. The AgeWell philosophy is built on the recognition that people want to grow old in their own community, remain independent, have purpose, feel valued and make a contribution. Uniting AgeWell recognises the different stages of the ageing process by offering service continuity and peace of mind as your needs change. We aim to support everyone on their individual ageing journey through choice, autonomy, flexibility and community. The Uniting AgeWell Service Model has six elements: Connect, Being, Assist, Restore, Care and Palliate. These are reflected in the services we offer to help support your lifestyle.

Approval for access to Government-subsidised residential care is required before anyone can be considered for a place at Uniting AgeWell. The Aged Care Assessment Service (ACAS) in Victoria, and Aged Care Assessment Team (ACAT) in Tasmania, determine a person’s eligibility for aged care services. All residents must have a Comprehensive Assessment prior to admission to a Uniting AgeWell home. To organise an assessment, contact My Aged Care on 1800 200 422 or visit myagedcare.gov.au

Uniting AgeWell aims to provide the highest possible standard of care, regardless of your financial circumstances. The Australian Government determines what you may be asked to contribute towards your care and accommodation. This is based on your income, assets and ability to pay. Fees and charges fall into several categories:

Basic daily fee

Residents pay a daily fee set by the Australian Government. This fee goes towards day-to-day living costs such as meals, cleaning and laundry, heating and cooling. The maximum basic daily fee is 85 per cent of the single person rate of the basic Age Pension and is adjusted every six months in line with pension increases.

Means-tested care fee

This is an additional contribution towards the cost of care that some people may be required to pay. The Australian Government determines if you are required to pay this fee based on an assessment of your assets and income, and will advise you of the amount.

Accommodation payment

This fee is for your accommodation at our residential care community. Some residents will have their accommodation costs met in full or in part by the Australian Government, while others will need to pay the Accommodation Payment set for their chosen room at Uniting AgeWell. You have the ability to choose how you would like to make this payment.

LiveWell Advantage Daily Fee

Many aged care providers offer additional services that go beyond the minimum care and service requirements. These services are not subsidised by the Australian Government. Uniting AgeWell offers the LiveWell Advantage package of additional services at most of its residences and charges an additional daily fee. LiveWell Advantage offers a premium experience through a wider selection of services and lifestyle options, including premium in-room dining, wellbeing, social and personal services. You can use the Residential Care Fee Estimator on the My Aged Care website to help you estimate what costs you may be asked to pay. For more information visit: myagedcare.gov.au

A resident entering aged care will need to choose how to pay for their accommodation either via a Refundable Accommodation Deposit (RAD) or Daily Accommodation Payment (DAP), or combination of both.

The DAP is calculated from the RAD amount at a government prescribed interest rate (MPIR). A resident can elect to pay a combination of RAD and DAP to suit their financial circumstances. Uniting AgeWell’s Admissions Team is happy to explain the different options for Accommodation Payments or you can seek independent financial advice.

Aged care providers are required to provide places for residents who have limited financial means. Depending on your assets and income, part or all of your accommodation costs may be met by the Government.

To see if you are able to receive the accommodation supplement, you can complete an income and assets test through Centrelink or the Department of Veterans’ Affairs.

Yes, as with any move into a new residence, and to ensure your legal security, a comprehensive Residential Agreement between you and Uniting AgeWell will be part of this process. Once this has been signed by all parties, you are able to move into your new home.

Led by an experienced Residential Services Manager, you’ll be supported by consistent, highly trained staff, including registered nurses always on duty, clinical care specialists and personal carers.  Carefully selected and screened, our team are committed to providing the high-quality care you would expect from Uniting AgeWell. They have expertise and qualifications in many areas, including dementia support and palliative care.  They are complemented by vibrant lifestyle staff, the chaplaincy team and hotel services staff.

At Uniting AgeWell we have an ageing-in-place approach to care. Ageing-in-place enables our residents to enter care and then remain in their new home with the support they need as their care needs change.

Guided by the Uniting AgeWell Dementia Framework, we adopt a model of care to achieve the best possible care outcomes for people living with dementia, maximising quality of life through quality of care.